Terms and Conditions of Delivery

1. Delivery Timeframes: We strive to deliver your orders promptly and efficiently. While we offer same-day delivery services, please note that delivery timeframes may vary depending on factors such as location, product availability, and order volume. We will do our best to meet your requested delivery time, but we cannot guarantee specific delivery times.

2. Delivery Charges: Delivery charges may apply and will be indicated at the time of checkout. These charges are based on factors such as delivery location, delivery method, and order value. Additional charges may apply for special delivery requests or expedited delivery services.

3. Delivery Address: It is your responsibility to provide accurate delivery information, including the recipient's name, address, and contact details. We will not be held liable for any delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.

4. Delivery Attempts: Our delivery team will make reasonable efforts to deliver your order to the specified address. If no one is available to receive the delivery, our team will make a reasonable attempt to contact the recipient or leave the delivery in a secure location. If delivery attempts are unsuccessful, additional charges may apply for redelivery or storage.

5. Delivery Restrictions: We reserve the right to refuse delivery to certain locations or addresses deemed inaccessible or unsafe for our delivery team. We may also refuse delivery to addresses associated with fraudulent activity or illegal practices.

6. Delivery Tracking: While we strive to provide the best possible service, we may not always be able to provide tracking information for deliveries. We will, however, provide updates on the status of your order and notify you of any significant delays or issues affecting delivery.

7. Delivery Confirmation: Upon successful delivery of your order, we will provide confirmation via email or SMS. If you have any concerns or questions about the delivery of your order, please contact our customer service team for assistance.

8. Delivery Refunds and Returns: In the event of a delivery issue or failure to meet our delivery terms, please contact us immediately to resolve the issue. We may offer refunds or replacements for orders that cannot be delivered due to circumstances within our control. Please refer to our refund and return policy for more information.

9. Changes to Delivery Terms: We reserve the right to update or modify these delivery terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates or changes.

By placing an order with us, you agree to abide by these terms and conditions of delivery. If you have any questions or concerns regarding our delivery policies, please contact us for clarification before placing your order.